Medical & surgical
Urgent care
If your pet needs to be seen urgently, call us first. A phone call lets our team prepare, advise you on what to do on the way, and tell you honestly whether we can see your pet or whether you should go directly to an emergency hospital.
Please telephone before arriving. Urgent care is available open daily, 8:00 am–8:00 pm — we are not a 24-hour emergency hospital.
Scope
What this service includes
- Assessment of sudden illness or injury open daily, 8:00 am–8:00 pm
- Telephone triage so you know where to go
- Pain relief and stabilising care within the scope of a general practice
- Onward direction to an emergency hospital when that is the safer option
Your visit
What to expect
Call before arriving. Urgent cases are prioritised by medical need, not arrival order.
We are a general veterinary practice offering urgent care open daily, 8:00 am–8:00 pm. We are not a 24-hour emergency hospital and cannot promise immediate availability.
For after-hours emergencies, please contact Fairfield Animal Hospital at (250) 860-6550. Fairfield is McCurdy's after-hours emergency referral and is located at 1-1987 Kirschner Road, Kelowna, BC.
Questions
Common questions
Should I use the appointment request form for an urgent problem?
What counts as urgent?
Where should I go for an emergency after hours?
Related
Where to next
Medical services
Care for skin, ear and eye, digestive, cardiac, endocrine and internal-medicine concerns.
Pet diagnostics
Bloodwork, digital X-rays, ultrasound, urine and faecal testing, and cytology.
Contact us
Phone, email and directions.
Ready to book a visit?
Send a request and our team will contact you to confirm a time.